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Huge Cost
savings

Increase in productivity

24 * 7
support

Efficient and dedicated Staff

Intelligent Automation Solutions
for Your Business

At SDDS Technology, we help businesses eliminate repetitive work by integrating AI into their operations.
Whether you manage clients, bookings, payments or support our automations streamline everything so you can scale without increasing workload.

Our advanced workflows connect your CRM, billing, communication tools and task management into one seamless system.
From instant lead capture and automated follow-ups to voice agents that qualify prospects 24/7 we ensure no opportunity is ever missed.

We also provide multilingual AI voice agents that answer calls, book appointments, and share information instantly removing dependency on manual staff and improving customer experience.

Our solutions help businesses reduce workload, increase efficiency, and operate smoothly at scale, giving teams more time to focus on growth and clients.

Work smarter. Grow faster.
Automate everything that slows you down.

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Frequently asked
Questions
SDDS expertise enables its clients to touch heights as high as sky.

How long will it take to start my project?

Once your requirements are finalized, onboarding typically begins within 3–7 business days. Because our automation stack is modular, most businesses can begin seeing workflows go live within the first 2 weeks. We also maintain standby engineering capacity to support urgent activations, last-minute workflow launches. Our goal is simple deploy fast without compromising quality, so your business can start saving time immediately.

Will I get competent technical support throughout the project?

Absolutely.
You will work with a dedicated automation specialist who understands your processes, recommends improvements and monitors your workflows.

Our team is experienced in:

  • CRM setup & optimization
  • Billing + payment automation
  • AI voice assistant configuration
  • Data organization + reporting dashboards

We don’t just build, we help you scale, refine, and improve operations over time.

Where are we located?

We are headquartered in Kelowna, British Columbia, Canada, working with businesses across Canada, U.S., and across the globe.

Our distributed team model ensures:

  • Reliable support across time zones
  • Fast communication
  • Near-real-time troubleshooting
  • Smooth implementations

You get the efficiency of global operations with the accountability of a local partner.

How do you handle processes and policies unique to my business?

Every company has its own style of working and our systems adapt to yours.

We build:

  • Custom workflows
  • Tailored permissions
  • Role-based access
  • Compliant data structures
  • Policy-aligned communication templates

Whether you need strict process guidelines, unique approval flows, localization or separate workspace access, we tailor the automation to match exactly how your business operates.

What about privacy and data security?

Your data stays protected always.

We follow industry-grade practices:

  • Encrypted data storage
  • Strict access controls
  • Activity logs & audit trails
  • GDPR-aligned data handling
  • SOC-certified platforms
  • No unauthorized data sharing

Our AI voice agents only interact with clients based on approved scripts + compliant workflows.
No sensitive data is stored without your permission and you control access at all times.

Why SDDS Technology?

Because we help you save time, reduce human workload and scale without hiring more staff.

Traditional operations depend on people, we build systems that run themselves.

With our automation stack:

  • You never miss leads
  • Follow-ups happen automatically
  • Calls are answered 24/7
  • Invoices go out without reminders
  • Data syncs instantly
  • Reports build themselves

This means:

  • More efficiency
  • Faster cash flow
  • Zero operational chaos
  • Higher productivity
  • Minimal errors

Instead of juggling tools and tasks, you get a single, connected system that works even when you sleep.

We help you focus on growth, not busywork.

AREAS WHAT WE SERV
Best Practices
from Industry Experts
Knowability deep industry expertise enables global brands to hit the ground running.
Voice Support Services
Non Voice Support Services
Real Time Assistant
Database Support
Website Designing
Search Engine optimization

Voice Support Services

The most important role of an organization is to never miss out the client who comes forward to enquire the service or product. We provide a professionally dedicated service to keep your customers on track.

Inbound Services
  • Technical Support
  • Queries about product and services
  • Intent to purchase any product from the company Complaints
  • Information regarding Accounts managemet

Non Voice Support Services

In the Business Process Outsourcing or BPO industry, non-voice processes actually entail activities like email marketing, making reports, processing of papers as well as several other activities where the agents are not required to speak to clients/customers

Real Time Assistant

Our trained and specialised staff has helped our clients by converting visitors to customers for their businesses and also gather visitor information to reduce cart abandonment and helps them in making/receiving the final payment

Database Support

Web hosting is an assistance that permits associations and people to post a website or web page onto the Internet. A web host, or web hosting specialist organization, is a business that gives the advances and administrations required for the website or webpage to be seen in the Internet.

Website Designing

Website architecture incorporates a wide range of aptitudes and teaches in the creation and support of sites. The various regions of website composition incorporate web visual communication; interface configuration; writing, including normalized code and exclusive programming; client experience plan; and site improvement.

Learn More

Search Engine optimization

Search engine optimization (or SEO) is a continually changing field. But throughout all recent changes, one thing has remained constant, and that’s the importance of content to SEO.

Signing up Process

Understanding Your Business

Map your current lead → sale → payment journey

Understand team size, tools used & existing bottlenecks

Identify repetitive tasks (follow-ups, billing, call handling, data entry)

Define goals more leads, faster response, lower cost, better cashflow

Review time zone, support hours & communication channels

Estimate ROI from automation & set success benchmarks

Execution of the Process

Setup smart CRM to capture & organize leads

Connect WhatsApp, Email and Call flows

Deploy multilingual AI voice assistant for call handling

Automate follow-ups, reminders & notifications

Digitize billing + invoice creation + payment reminders

Build dashboards & reporting

Test every workflow & optimize for your business

Operations and Deliverables

Define milestones conversions, response speed, DSO reduction

Monitor KPIs weekly (leads, calls answered, payments collected)

Ongoing quality audits to ensure accuracy

Train your team to use CRM, dashboards & automation

Add advanced modules as needed (document bots, integrations)

Monthly optimization + new automation suggestions

Handover once goals achieved

Get a Free Consultancy